Printed on: 08/19/2018. Please go to for the most current version of the Policy or related document.


Change Procurement Card Status

All communication should include the cardholder's Employee ID.

Lost or Stolen

  • Contact the issuing bank immediately.

    Available 24 Hours a Day at 1-800-344-5696 to cancel the card.

  • Send email communication to your Department Card Administrator and to PCard Office at
  • Receive replacement card.

    Card will be sent to the billing address for the cardholder within 7 to 10 days.

Changes - Roles, Limits, Names, etc.

  • Submit a written or e-mail request (from Department Card Administrator) to the PCard Office for the following changes:
    • Reconciler, Approver (must include Internet ID)
    • Default ChartField
    • Department Address
    • Names
    • Transaction Limits (changing limits is very restricted, as a result, all requests will not be approved)

    Malfunctioning Card - Contact the PCard Office

    Transfer, Termination, Cancellation, or Suspension

    • Department Card Administrator should send an email to the PCard Office at Destroy the procurement card.

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