University of Minnesota  Administrative Policy

Holds on Records and Registration

Policy Statement

Authorized University staff and faculty may impose holds on student records for financial, student conduct, or academic reasons. A hold may prevent a student from obtaining an official transcript, registering for courses, or making registration changes.

  1. For advising and academic purposes, advisers or authorized collegiate staff may place a hold on the student’s record that prevents the student from registering or making registration changes.
  2. Authorized University staff or faculty may place a hold on a student's record for a violation of Board of Regents Policy: Student Conduct Code, or for failure to meet financial obligations to the University (for example, unpaid bills or library fees).
  3. The Executive Vice President and Provost and/or Vice President for Clinical Affairs may designate other appropriate reasons for the University to place a hold on a student's record.
  4. To resolve a hold and have it removed from the record, the student must first pay the amount owed and/or reach agreement on a payment plan, correct the deficiency or problem, or be cleared by the appropriate campus offices.

Reason for Policy

Holds are placed on student records to protect the University’s interests, guide or compel student action, and enforce policy. Placing holds is not an arbitrary action. Only certain offices on campus are able to place and/or remove holds.

Procedures

Forms/Instructions

Appendices

Frequently Asked Questions

  1. How do students learn about holds on their student record?

    Students can view holds on their record in MyU along with information about the office that placed those holds.

  2. Can holds be temporarily removed or how do students get an exception to a hold?

    Students should contact the office responsible for placing the hold to see what the procedures are, whether the hold can be lifted, or whether an exception is possible. Students who are unsure of what office is responsible, should contact their campus One Stop or Office of the Registrar. Only the office who placed the hold should make exceptions to or lift a hold where appropriate.
    For information on how to resolve past-due bills, visit your campus One Stop website (below) and contact One Stop Student Services.

    1. Crookston One Stop
    2. Duluth One Stop
    3. Morris One Stop
    4. Rochester One Stop
    5. Twin Cities One Stop
  3. Can the University withhold a transcript or diploma for financial reasons?

    Per Administrative Policy: Withholding Diplomas and Official Transcripts from Students, the University will generally not withhold official transcripts and diplomas.

Contacts

SubjectContactPhoneEmail
Primary Contact(s)Amber Cellotti [email protected]
Twin Cities CampusAmber Cellotti [email protected]
Crookston CampusJason Tangquist218-281-8424[email protected]
Duluth CampusTracey Bolen218-726-7520[email protected]
Morris CampusMarcus Muller320-589-6011[email protected]
Rochester CampusParry Telander507-258-8023[email protected]
Responsible Individuals
Responsible Officer Policy Owner Primary Contact
  • Executive Vice President and Provost
  • Vice Provost and Dean of Undergraduate Education
  • Amber Cellotti
    Deputy Registrar and Director, Office of the Registrar

Definitions

There are no definitions associated with this policy.

Responsibilities

College or department

  • Place and remove holds owned by the college and/or department. 
  • Apply consistent and equitable standards when making exceptions to lift/remove holds owned by the college and/or department.
  • Advise students on the implications of a hold and how to resolve it.

History

Amended:

January 2025 - Comprehensive Review:

  1. Inclusion of the Duluth campus
  2. Inclusion of language around payment plans
  3. Updates to FAQ language for consistency between policies & inclusion of language around withholding transcripts/diplomas
  4. College or department responsibilities added

Changes are being made to align with changes to the Withholding Transcripts & Diplomas policy due to federal regulations instituted on July 1, 2024.

Amended:

July 2019 - Comprehensive Review. This policy applies to undergraduate students and was modified to:

  1. Clarify language regarding who can place and remove holds from student records.
  2. Improve organization by removing duplicative language and explain the impact of holds at the beginning of the policy.
  3. Add FAQs to address concerns that students need more information on how to learn about holds or resolve holds.

Amended:

December 2009 - Policy now applies to Crookston.

Effective:

April 2009