Printed on: 05/08/2021. Please go to for the most current version of the Policy or related document.
University of Minnisota  Administrative Policy

Using Email as Official Student Communication

Responsible University Officer(s):
  • Associate Vice Provost and University Registrar
Policy Owner(s):
  • Associate Vice Provost and University Registrar
Policy contact(s):
  • See Contacts Section
Date Revised:
Jan 2, 2019
Effective Date:
Sep 1, 2001

Policy Statement

The University provides students with an email account upon matriculation to the institution. This account is free of charge and remains available at minimum while  the student is enrolled  or is active in their degree program.

The University-assigned student email account is the University's official means of communication with all students. Students are responsible for all official information sent to their University-assigned email account. If a student chooses to forward messages to another account, the student is still responsible for all information, including attachments.

Reason for Policy

Email is the primary method of communication between students and the University. It is imperative that students understand that information will be communicated to them via their University-assigned email account while they are students. New students are informed that their University-assigned email account is the primary means of communication from the University community and that they will be held responsible for the information in the email.




Frequently Asked Questions


Policy Information Susan Van Voorhis 612-624-1111
Twin Cities Stacey Tidball 612-626-0075
Crookston Jason Tangquist 218-281-8424
Duluth Carla Boyd 218-726-8795
Morris Marcus Muller 320-589-6011
Rochester Diane Douglas 507-258-8008


Any undergraduate, graduate or professional student. Student status starts upon matriculation.
The time when a student has met all conditions to enroll such as submitting any required deposits or final transcripts.


Faculty and staff
Communicate information to students via email with sufficient time for the student to act upon/respond to the information included in the message.
Routinely check assigned University of Minnesota email account to review relevant information.
Registrars on each campus
Maintain policy. Respond to student requests.

Related Information


January 2018 - Comprehensive Review: Changes to clarify language about the reason for the policy and language about when this policy applies (timing of when the email account is available, when students should expect this account to be used.)
December 2013 - Comprehensive review, minor revision. Improves the clarity of the policy by minor adjustments to the language and a new FAQ.
April 2008 - This policy now applies University Wide, rather than to the Twin Cities Campus Only.
September 2001

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