Printed on: 06/27/2019. Please go to http://policy.umn.edu for the most current version of the Policy or related document.
ADMINISTRATIVE POLICY

Using Email as Official Student Communication

Responsible University Officer(s):

  • Director, Office of the Registrar

Policy Owner(s):

  • Director, Office of the Registrar
  • See Contacts Section

Date Revised:

Jan 2, 2019

Effective Date:

Sep 1, 2001

POLICY STATEMENT

The University provides students with an email account upon matriculation to the institution. This account is free of charge and remains available at minimum while  the student is enrolled  or is active in their degree program.

The University-assigned student email account is the University's official means of communication with all students. Students are responsible for all official information sent to their University-assigned email account. If a student chooses to forward messages to another account, the student is still responsible for all information, including attachments.

REASON FOR POLICY

Email is the primary method of communication between students and the University. It is imperative that students understand that information will be communicated to them via their University-assigned email account while they are students. New students are informed that their University-assigned email account is the primary means of communication from the University community and that they will be held responsible for the information in the email.

PROCEDURES

FORMS/INSTRUCTIONS

APPENDICES

FREQUENTLY ASKED QUESTIONS

CONTACTS

SubjectContactPhoneEmail
Policy Information Susan Van Voorhis 612-624-1111 vanvo002@umn.edu
Twin Cities Stacey Tidball 612-626-0075 tidball@umn.edu
Crookston Ken Myers 218-281-8200 kmyers@crk.umn.edu
Duluth Carla Boyd 218-726-8795 cboyd@d.umn.edu
Morris Judy Korn 320-589-6011 kornjr@morris.umn.edu
Rochester Diane Douglas 507-258-8008 douglasd@r.umn.edu

DEFINITIONS

Student
Any undergraduate, graduate or professional student. Student status starts upon matriculation.
Matriculation
The time when a student has met all conditions to enroll such as submitting any required deposits or final transcripts.

RESPONSIBILITIES

Faculty and staff
Communicate information to students via email with sufficient time for the student to act upon/respond to the information included in the message.
Student
Routinely check assigned University of Minnesota email account to review relevant information.
Registrars on each campus
Maintain policy. Respond to student requests.

RELATED INFORMATION

HISTORY

Amended:
January 2018 - Comprehensive Review: Changes to clarify language about the reason for the policy and language about when this policy applies (timing of when the email account is available, when students should expect this account to be used.)
Amended:
December 2013 - Comprehensive review, minor revision. Improves the clarity of the policy by minor adjustments to the language and a new FAQ.
Amended:
April 2008 - This policy now applies University Wide, rather than to the Twin Cities Campus Only.
Effective:
September 2001
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